Complete IT Services Built Around Your Business
From executive technology leadership and cybersecurity governance to user support, cloud services and infrastructure, Maisrs (Pty) Ltd provides the capabilities your business needs through one trusted partner. Backed by 15 years of IT-sector experience, we help businesses align technology with their objectives, manage cybersecurity risk and improve everyday IT operations.
Fractional IT Leadership
Strategy, budgeting, governance and supplier oversight without a full-time executive.
Virtual CISO & Cybersecurity
Risk assessments, governance, awareness training and incident readiness.
Managed IT Operations
Service desk, asset management, patching, documentation and reporting.
Cloud & Microsoft 365
Secure administration, migrations and collaboration across Microsoft 365.
Infrastructure & Connectivity
Networks, Wi-Fi, firewalls, fibre and hardware lifecycle management.
Backup & Disaster Recovery
Backup assurance, continuity planning and tested recovery arrangements.
Procurement & Vendor Management
Sourcing, supplier evaluation, contract reviews and cost control.
Fractional IT Leadership
Strategic Technology Leadership Without the Full-Time Executive Cost. Our Fractional IT Leadership service gives your business access to experienced technology leadership on a flexible basis. Depending on your organisation’s needs, the service may include the responsibilities of a Virtual CIO and an outsourced IT Operations Manager.
- IT strategy and technology roadmaps
- Technology budgeting and forecasting
- IT governance and policies
- Management and board reporting
- Technology investment planning
- Digital transformation guidance
- IT risk management
- Technology project governance
- IT team guidance and oversight
- Supplier selection and management
- Contract and licence reviews
- Business and technology alignment
Ideal for businesses that already have technical support in place but lack strategic direction, budgeting discipline or supplier accountability at the leadership level.
Enquire About This ServiceVirtual CISO and Cybersecurity
Practical Cybersecurity Leadership. Cybersecurity is a business risk that requires leadership, accountability and continual management. Our Virtual CISO service helps your organisation identify priority risks, establish appropriate security controls and develop a practical cybersecurity improvement programme.
- Cybersecurity risk assessments
- Security strategies and improvement roadmaps
- Information-security policies
- Cybersecurity risk registers
- Security-awareness training
- Phishing simulations
- Identity and access reviews
- Email and endpoint security oversight
- Firewall and network-security oversight
- Vulnerability-management coordination
- Incident-response planning
- Backup and recovery oversight
- Third-party security reviews
- Cyber-insurance readiness
- Executive cybersecurity reporting
- POPIA technical safeguard support
Our cybersecurity services support the technical and organisational safeguards within the client’s broader privacy and compliance programme.
Enquire About This ServiceManaged IT Operations and Support
Reliable Day-to-Day Technology Management. We provide the operational structure, processes and technical support required to keep your employees productive and your systems functioning effectively. This gives your business access to an experienced IT Operations Manager and technical support team through one managed service.
- Remote and onsite IT support
- Service-desk management
- Desktop and laptop support
- Employee onboarding and offboarding
- User-account administration
- Incident and service-request management
- IT asset management
- Software and licence management
- Patch-management coordination
- IT documentation
- Supplier and SLA management
- Infrastructure-health monitoring
- Monthly operational reporting
- Continual service improvement
Suited to businesses that need a single, well-run service desk and operational discipline across users, assets and suppliers.
Enquire About This ServiceCloud and Microsoft 365
Secure Cloud Services for a Modern Workforce. We help businesses manage Microsoft 365 and cloud environments securely and efficiently. Our services support productivity, collaboration and secure access to business information from the office, home or other authorised locations.
- Microsoft 365 administration
- Exchange Online
- Microsoft Teams
- SharePoint and OneDrive
- User and identity management
- Microsoft licence optimisation
- Cloud migrations
- Email and file migrations
- Cloud-server management
- Cloud backup
- Collaboration solutions
- Microsoft 365 security reviews
- User adoption and training
Well suited to hybrid and remote teams that rely on Microsoft 365 for daily collaboration and need it secured and properly licensed.
Enquire About This ServiceInfrastructure and Connectivity
Reliable Technology for Your Business. We manage and support the core infrastructure that keeps your employees, offices and systems connected.
- Computer and server support
- Network infrastructure
- Business Wi-Fi
- LAN switching
- Firewall management
- Business fibre
- LTE and secondary connectivity
- SD-WAN
- Remote-work connectivity
- Hardware lifecycle management
- Technology procurement
- Warranty and renewal management
- Voice and collaboration solutions
- Boardroom audio-visual solutions
Connectivity and specialist services may be delivered through selected technology partners while remaining managed through a single point of accountability.
Enquire About This ServiceBackup, Business Continuity and Disaster Recovery
Prepare Your Business to Recover. Backups alone do not guarantee that your organisation can recover from an operational failure, equipment problem or cyber incident. We help clients protect critical information, establish recovery priorities and test whether recovery arrangements work as expected.
- Backup assessments
- Cloud and offsite backup
- Backup monitoring
- Restoration testing
- Business-impact assessments
- Business-continuity planning
- Disaster-recovery planning
- Cyber-recovery planning
- Recovery exercises
- Incident communication procedures
- Recovery reporting and improvement plans
Essential for any business that cannot afford extended downtime or permanent data loss following an incident.
Enquire About This ServiceProcurement and Vendor Management
Better Technology Decisions and Greater Supplier Accountability. We help clients select appropriate technology, compare suppliers and manage technology service providers more effectively. Our objective is to help your business control costs, reduce complexity and ensure that suppliers deliver against agreed requirements.
- Technology requirements analysis
- Hardware and software procurement
- Supplier evaluation
- Proposal and quotation reviews
- Technology standardisation
- Contract and SLA reviews
- Licence optimisation
- Cost and renewal management
- Vendor-performance reviews
- Procurement planning
- Supplier escalation and coordination
Helpful for businesses juggling multiple vendors and contracts without a clear view of cost, performance or renewal timelines.
Enquire About This ServiceFlexible Services That Grow With Your Business
Every engagement is tailored according to the number of employees, locations, systems, support requirements and risk profile of the business.
IT Leadership
For businesses that already have technical support but require strategic direction, budgeting, governance and supplier oversight.
EnquireComplete Outsourced IT
For businesses that want one partner to provide technology leadership, cybersecurity management, day-to-day IT operations and user support.
EnquireSecure Operations
For businesses that require IT leadership, cybersecurity management and structured operational oversight.
EnquireNot Sure Which Services Your Business Needs?
Speak to the Maisrs team. We will take the time to understand your technology environment, challenges and business objectives before recommending an appropriate solution.